On-Premise Phone Systems.

A system that works.

Equipped with the latest features for business including VoIP, video calling,
call recording & mobile twinning.


  • VoIP and Analog Hybrid system.
  • Call Management and Reporting Software.
  • Mobile integration.
View our LG-Ericsson Solutions

What system will suit
your business?

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  • Voice, Video & Mobile Collaboration.
  • Contact Centre Solutions.
  • IP Office.
  • Flexible Configuration.
View our Avaya Solutions



Online tutorials
On-site training provided


Seamless connectivity
Functions smoothly with the fixed phone network

Business features

The latest phone system technology
Future ready solution

One supplier

Ericsson-LG Reseller of the Year 2014, 2016 and 2017
Finance available

Maintenance packages.

Our maintenance packages offer different levels of maintenance cover, with the aim being to have a maintenance package that will appeal to any business, regardless of specific requirements or budget.


Gold+ maintenance package

09:00 – 17:00 Monday to Saturday (including Bank Holidays)

Response times:
3 Working hour response on all critical faults* – 16 Working hour response on all non critical faults


Gold maintenance package

09:00 – 17:00 Monday To Friday & 09:00 To 13:00 On A Saturday

Response times:
3 Working hour response on all critical faults* – 12 Working hour response on all non critical faults


Silver Maintenance packages

09:00 – 17:00 Monday To Friday

Response times:
4 Working hour response on all critical faults* – 16 Working hour response on all non critical faults

Is Installation Included?

Most definitely. Our experienced engineers will install your new phone system at a time that suits you, avoiding disturbance to the day to day running of your business. We even provide you with free on-site training so you know how to use your new phones.

Is The Solution Future-Ready?

Yes, absolutely. We’ll supply you with the latest VoIP-compatible phones from LG-Ericsson, so you’ll be ready for IP telephony when it finally evolves. Your new phone system will also get free software upgrades as and when they become available from the manufacturer.

How Do I Pay For My Solution?

Your payment plan will always be fixed, meaning that your phone system will cost you the same amount each month. No extras. No hidden charges. Simply pay us by Direct Debit. You will receive one bill from us for each charging period. It really is that easy.

Is This A Virtual Phone phone system?

No. This is a physical phone system that we install at your premises. You will benefit from full control of all your communications and you can manage your phone system in house, configuring the phone system to suit your ever-changing business needs.

What Handsets Can I Get?

You will get the latest VoIP-compatible LG-Ericsson handsets, supported by LG-Ericsson’s industry-leading IPECS IP technology. All your new handsets come with built-in phone book, caller ID, conference calling, call forwarding and direct dial for your business telephone systems.

Your telecommunications system is a major investment that should be able to grow with the company to ensure continuously the best service to your customers. We understand that choosing telephone systems adapted to your company is going to be a big and difficult decision.

So, you must know which telephone system will suit your business best!

Our dedicated team of experts will provide you with all the information and advice that you need, so that you will be able to make a well informed decision on the right telephone system for you.

Telephone Systems to suit your business

A business telephone system lies at the very heart of your business. It is the port that allows communication between yourself and your customers. Without one, your business simply would not work…

So, when choosing a telephone system, you need to be aware of which system will work best for your business.

Things to consider when buying a new Telephone System

In order to choose the right phone system for your business, there are various factors that you should consider. Here at UKTEL we offer a broad variety of top of the range telephone systems, each with their own unique telephone system features and overall advantages to well-suited businesses.

“How many of my staff are using phones?”

Will determine the number of telephone lines and extensions that you will need.

“How fast is my business growing?”
It is important that you take this into consideration, especially for relatively new businesses as you will want to buy a telephone system that your company will not rapidly outgrow.

“What is my budget?”
There are many different types of phone systems available, some more advanced than others. If you are looking for a system with a large number of extensions and premium features such as ‘out of hours’, Audio Marketing and Voicemail, you should be prepared to spend slightly more money than if you were buying a basic system.

“Would my business benefit from phone features?”
Although many phone systems come inclusive of basic features, such as ‘hold’, ‘transfer call’ and ‘call divert’, there are many other features that we offer with our systems that you might consider to be beneficial to your business. These include automated attendant, call recording, voicemail, audio marketing (AMS) and many more.

“Do my staff need to be accessible at any time, wherever they are in the office?”
If your staff are always on the move, you will most likely benefit from a DECT (Digital Enhanced Cordless Telephone) solution. With a DECT phone handy, you will be able to contact your staff, wherever they are in the office.

“What level of maintenance cover do I need?”
It is always a good idea to be covered against the unimaginable. If your telephone systems fail you are going to be left without a port of contact, meaning you will not be able to contact customers and more importantly, customers will not be able to contact you.

UKTEL offers great value packages on telephone maintenance cover, that will be generally cheaper than a single call out to an engineer, if you are not covered.

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